Terms and Conditions – Kallithea Villas

Introduction

The houses in the complex were built and furnished to an exceptionally high standard for Greece, with great attention to detail in a location that impresses with its unspoilt nature and tranquillity. The rental offer is aimed at people who value these qualities, care for the houses and contents and behave respectfully towards the place and its residents.

1. Area of application
The Kallithea Villas is the property of Pelion Residence AG (Greek A.E.). Pelion Residence A.E., the board members Alexis Angelis and Carsten Meyer, (hereinafter referred to as the accommodation provider) and the contractual partner (hereinafter referred to as the guest), agree that these terms apply exclusively to all contracts and other services.

Deviations, contradictions or supplementary agreements are not part of the contract even if they are known, unless their validity is expressly agreed in writing.


2. Acceptance

• The contract is accepted on receipt of the booking confirmation from the accommodation provider. All agreements between the guest and the accommodation provider must be made in writing.

• The contract between the guest and the accommodation provider comes into being on the condition that the guest pays a deposit before an agreed date. The amount required as a deposit will be communicated to the guest with the offer. The deposit is due following receipt of the written request. The guest bears the costs for the financial transaction.

• The guest enters his information (date of birth, identification number, address, etc.) in the renter’s data registration program. The guest is responsible for the validity of the information.

3. Services 

The booking confirmation determines the scope of the services contractually owed by the accommodation provider, where, among other things, the maximum number of people per residential unit can be found.

4. Payment methods

A deposit of 25% of the rental amount must be paid within 10 days of receipt of the rental confirmation. The remaining amount is payable 45 days before the start of the rental period. All prices include the costs for electricity and heating as well as the final cleaning. Credit card payments are not possible.

5. Cancellation

• In the event of the guest withdrawing from the contract more than 60 days prior to the commencement of the rental period, cancellation fees in the amount of the deposit must be paid. If the guest withdraws after this point in time, 100% of the rental amount is to be paid, unless a new guest can be found for the same period. If a new guest can be found then the gross rent paid will be refunded, minus a cancellation fee of 300 euros. If the house is not re-let, the rent cannot be refunded. The guest alone is responsible for taking out travel cancellation insurance.

• Withdrawal by the accommodation company: if the guest does not pay the deposit on time, the accommodation company can withdraw from the contract. In addition, he is entitled to withdraw from the contract for an objectively justified reason if:

  • Force majeure or other circumstances for which the accommodation provider is not responsible make it impossible to fulfil the contract. In this case, the deposit will be refunded;

  • Rooms are booked with misleading or false information (e.g. the person; the purpose of the stay).

A no show at the start of the rental without notifying the accommodation provider will result in the expiry of your entitlement to the entire reservation.

• Corona clause

  If Greece is declared a risk area by the respective country of departure or Greece itself imposes an entry ban and thus the stay in the facility does not take place, the aforementioned cancellation or no-show regulations do not apply. In this case, no cancellation or cancellation fees are due, and the rental amount / deposit paid will be refunded.

6. Provision of rooms

• Booked holiday apartments are available to the customer in a clean condition from 5:00 p.m. on the agreed arrival date. On the day of departure, the apartments must be vacated by 10:00 a.m.

• During the rental period, the renter must keep the apartment clean. The house must be left in a tidy condition, swept clean, the rubbish must be disposed of and the refrigerator must be left empty at the end of the rental period. In the event of non-compliance, the accommodation provider is entitled to invoice disposal.

• A final cleaning is arranged by the landlord and is included in the rent. The cleaning of kitchen appliances and used dishes is to be carried out by the tenant and is not included in the final cleaning.

• The guest is obliged to take all items he has brought with him from the apartment.

• Upon arrival, the guest is given two sets of keys per accommodation unit. EUR 50 will be charged for lost keys.

• The guest is obliged to handle the keys to the apartments carefully.
  
  

7. Damage

The accommodation provider makes the apartment available to the guest in a good, functional condition. The accommodation provider is entitled to charge the guest for any damage to the building, parts of the building, to furniture, equipment or other fixtures.. 

8. Complaints

If, contrary to expectations, the guest has complaints in connection with the rental property, these must be reported to the accommodation company in writing within 48 hours of moving into the house. Otherwise, the guest accepts liability for any errors and defects.

9. Pets / Insects

Bringing pets is generally not permitted. Exceptions require a special approval from the accommodation provider. The landlord cannot be held liable for the occurrence of insects in or around the house

10. Internetzugang

• The houses in the complex each have internet connections via their own Wi-Fi. For technical reasons, no specific transmission speed can be guaranteed, as this depends, among other reasons, on the number of users of the respective hotspot.

• The wireless connection between the hotspot and the customer's device is unencrypted. It can therefore not be ruled out that other persons gain access to the transferred data. The customer is responsible for encrypting (e.g. https, VPN) the data.

• The operator is not liable for any damage that may result from using the hotspot. The guest is responsible for adequate virus protection, data backup, etc.

• Improper use of the hotspot is prohibited, in particular
  – the distribution of illegal or immoral content
  – the use of peer-to-peer networks
  – any attempt to break into foreign data networks
  – the unsolicited sending of messages (spamming)
  – using facilities or to execute applications that lead or can lead to disturbances / changes in the physical or logical structure of the hotspot server, the hotspot network or other networks. In the event of culpable conduct, the guest is liable to the operator for compensation.

The operators of the accessed pages are solely responsible for the content. The operator of the hotspot does not review the content.


11. Disclaimer of Liability

The Kallithea Villas are built on the mountainside and in a natural environment. Due to the steep slope, special care is required when walking on the stairs or on the retaining walls while staying in the facility. Use of the stairs and all facilities on the site is at your own risk. The risk of falling or an accident cannot be ruled out despite the structural precautions taken.

Furthermore, 5 swimming pools are installed in the facility with water depths of up to 2 meters at the deepest points. Children and non-swimmers must enter these areas with caution, as the accommodation company does not provide any supervisory staff and no other precautionary measures have been taken to counteract the risk of drowning. It is especially forbidden to climb the retaining walls and the pool overflow channels or to jump into the pools from higher walls.

The accommodation company explicitly excludes liability for the aforementioned cases. Parents of underage children are responsible for the safety of their children.


12. Data protection

The operator uses the data provided by the customer (name, gender, address, e-mail address, telephone number, fax number, bank details, IP address) exclusively for correspondence purposes and in compliance with the applicable statutory provisions. Any further use takes place only with the express consent of the guest. The guest can object to the use of his data at any time.

The guest expressly agrees that the operator processes the personal data of the customer referred to in the previous paragraph for the purpose of registering with the community and for communication with the customer (in particular, sending newsletters) and for analysing usage behaviour. The guest can revoke his consent under data protection law by means of a written request to the operator.

13. Final provisions

The place of service provision and payment is the location of the accommodation facility. The exclusive place of jurisdiction for commercial transactions - including disputes concerning cheques and bills of exchange - is deemed to be the corporate seat of the accommodation facility. Greek law applies.

Should individual provisions of the contract with the customer, including these general terms and conditions, be or become wholly or partially invalid, the validity of the remaining provisions shall not be affected.